To make use of the guarantee, you must contact where the address will be provided so that the customer can send the product assuming the costs of the same, in its original packaging enclosing a note indicating the order number and More detailed information on the incident, after the product review by the quality department, a new product will be sent.

The warranty service will only be applied for internal product failures, the warranty will not be applied to products that present failures due to improper use of the same.

All our products can be returned within a period of 14 days after receiving the product, in order to make a full refund, the product must be unused, with all its accessories and with its original packaging in perfect condition, if the product is not presents these conditions after being received in our warehouses, the customer will be provided with a purchase voucher in store for the same value of the order placed.